Get in Touch With Our
Medical Team

Have questions? Need a personalized treatment plan? We're here to help — in clear, fluent English. Your first consultation is 100% free with no obligation.

Send Us Your Medical Inquiry

🔒 Your information is secure and HIPAA-compliant. We never share your medical data with third parties.

Other Ways to Reach Us

📧 Email (24h response)
Best for: detailed medical reports, complex inquiries
📱 WhatsApp (Immediate response)
Available 9 AM – 9 PM (Beijing Time)
💬 WeChat (Chinese patients)
GoHealChina
Scan QR code on request
🕐 Response Time Guarantee
Within 24 hours — guaranteed
Most inquiries get a reply within 4–8 hours
Chat on WhatsApp — Fastest Response

What Happens After You Contact Us

1
We Receive Your Inquiry
You get an automatic confirmation email immediately. Our team is notified.
2
Medical Team Review (Within 24h)
Our doctors review your medical records and prepare a personalized treatment plan with detailed cost estimate.
3
Free Video Consultation
We schedule a free video call with your assigned doctor (or medical coordinator) to discuss your plan and answer all questions.
4
Decision & Visa Support
No pressure — take your time. If you decide to proceed, we provide the hospital invitation letter for your medical visa application.

Still Have Questions? Just Ask.

Our team is here to help — in English, Japanese, Korean, or French. No question is too small.

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